13 Hanover Square, London
W1S 1HN, United Kingdom
Pipera Blvd no. 1/VI, Bucharest, 6th floor
Hyperion Towers, Romania, 077910
When creating a new account, customers can choose between USD, EUR and GBP as their preferred currency. Once this selection is made, it cannot be changed for technical reasons. Unfortunately, we cannot switch existing accounts from euros to dollars. However, if needed, existing customers can create a new account and transfer their products. For assistance with this, please submit a support request.
Additionally, we accept payments in various currencies, including EUR, and GBP. Payments made in currencies other than USD will be automatically converted to USD at the current exchange rate, which is the market rate for that day.undefinednbsp;
Yes, we manage our own equipments and we have one proprietary Data Center located in Bucharest, Romania.
To accommodate the increasing demand and need for our cloud hosting services, in the near future we are expanding our global presence by establishing additional data centers in new regions.
We offer a 30-day money-back guarantee for your first VPS purchase. To receive a refund, you must submit a refund request in the cancellation reason field. Simply cancelling the service does not trigger a refund.
Refunds apply only to VPS plans and do not cover software licenses, control panels, or other add-ons. Multiple purchases are not eligible. For full details, see our Refund policy.
Yes. All servers come with built-in basic L3/L4 DDoS protection and firewall management - enabled by default.
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